What Kate Loves

What Kate Loves is a UK brand of ceramics & stationery designed by Kate Thorburn.

Shipping & Returns

 

UK Delivery

We post the majority of our orders via Royal Mail, using a standard delivery service. We will courier on request or on larger items/orders. Our delivery charges are based on the weight of the full order.

We aim to dispatch your order within 2-3 working days.

International Delivery

We post the majority of our international orders via Royal Mail, using the standard delivery service. This is based on the weight full order and the zone of the country.

We aim to deliver to Europe in 3 to 5 working days, rest of the world in 5 to 7 working days.

Tracking is available on request, with an additional fee.

Returns

On the rare occassion an item is damaged on arrival, please contact us immediately with a photograph of the damage. We will try revolve the problem as soon as possible.

Please note - if you wish to return your order, the cost of the return postage will not be refunded by us unless the item is faulty.